Privacy Policy for Wings Senior Care

At Wings Senior Care, we are dedicated to safeguarding the privacy of our clients and their family members. This Privacy Policy details the categories of information we collect, its usage, and the measures we undertake to ensure its protection.

We collect personal information that includes health details, contact information, and demographic data. This information is gathered through forms, medical records, and direct communications with our clients and their families.

The collected information is used to provide and improve our care services, process payments, communicate with clients and families, and comply with legal obligations. We may also use the information for internal analyses to enhance our services.

We do not share personal information with third parties unless required by law or necessary to provide specific services agreed upon by our clients. Any third-party service providers we use will be bound by a confidentiality agreement to protect your information.

We implement robust safety measures to protect personal data from unauthorised access, alteration, or destruction. Our security practices include encrypted storage, restricted access to information, and regular security audits.

As our customer, you hold all the rights to access, change, or request deletion of their personal information. They can also opt out of certain uses of their data if desired.

We may consider updating the policy periodically to reflect the changes in our practices or legal requirements. Clients will be intimated of significant changes through our website or direct communication.

For further questions or concerns about our privacy practices, clients are encouraged to contact us through our provided contact details.